Terms of service

1. Who

These terms are between you and [company legal name], a [company type, e.g. Nevada LLC] at [street address], Las Vegas, Nevada [ZIP], United States ("the studio"). They apply to this website and to every system ordered through it or by email.

2. What is sold

A desk audio system built to order: the speakers, the sub and plinth, the controller, remote room tuning, software updates and shipping as stated in the quote. The quote names the exact contents, the price and the build date. Nothing is sold at a price shown on this site; the price is in the quote.

3. Ordering

A build request on this site is not an order. An order exists when you accept a written quote and the deposit is received. The deposit is [50 %] of the price. The balance is due before shipping. Each build is made to your measurements and is numbered.

4. Build time

The build takes about six weeks from the deposit. The quote states the expected date. Delays are notified by email; a delay longer than [30 days] past the stated date lets you cancel for a full refund of the deposit.

5. Cancelling

Before the cabinets are cut: a full refund of the deposit. After: the deposit covers the work and materials to that date, and anything above that is refunded. Once a system has shipped, the shipping and returns terms apply.

6. Tuning

Remote tuning is part of the price. It is done over a video call at a time agreed with you.

7. Software and updates

The controller, the plinth and ODD Library run software that updates over Wi-Fi. Updates are signed; the system installs only updates published by the studio. The software is licensed, not sold, for use with your system. You may not copy it to other hardware or resell it on its own. Features marked "on trial" or "Labs" may change or be removed by an update.

8. Your content

Artwork you send for the controller stays yours. You confirm you have the right to use it. The studio shows no client's name or artwork publicly without written consent.

9. Warranty and liability

The warranty is part of these terms. Beyond it, and as far as the law allows, the studio is not liable for indirect loss, and its total liability is limited to the price paid for the system. Nothing here limits rights you have under the laws of your state or country that cannot be waived.

10. Law and disputes

These terms are governed by the laws of the State of Nevada. [Disputes go to the courts of Clark County, Nevada / to binding arbitration under [rules].]

11. Changes

Terms may change; the version in force is the one published when you accept a quote.

12. Contact

[company legal name] · [street address] · Las Vegas, Nevada [ZIP] · [support email] · [phone].